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Our vision is to redefine the world of fine spirits by being the best craft alcohol production company which sets the highest standards with products that are always number one for the consumer in any experience.
GENERAL PRODUCT QUESTIONS
Nuvé (New-vay) is the new way of vodka. Using a new way of purification to removal impurities, Nuvé has forged ahead as the new way of ultimate, premium, smooth vodka.
Nuvé Vodka is made from only two ingredients- wheat and water. Our Australian soft wheat is expertly sourced, screened and tested to ensure the highest quality specifications are met and only the very best ingredients reaches our bottles. Our vodka is then blended with purified water to carry through the delicate wheat notes of our Nuvé Vodka.
Nuvé Vodka is made using starch from a wheat substrate and through the artistry of our distillation processes, we are able to craft a gluten free Vodka.
Nuvé Vodka is made in the heart of Melbourne at Grand Master Distillery. At Nuvé, every step of the production process from grain to bottling is done on site at our home distillery in Brooklyn.
Only the very best alcohol will reach our Nuvé bottle. Many alcohol manufactures dilute good alcohol with undesirables to maximise and volume profits. At Nuvé we cut out all the nasty, undesirable alcohols and only ever allow the good alcohol to reach our bottle. We have pioneered an intensive purification protocol that further removes any impurities that potentially escape the fine cuts to produce a vodka that is cleaner and silky smooth on the palate.
Nuvé Vodka is clean, crisp and neutral in taste with a just a slight impression of sweet undertones. It coats the palate with a slight buttery, smooth mouth feel. Our signature recipe is precisely developed to ensure there is no front or back of mouth burn often present with vodka.
Nuvé Vodka is best enjoyed neat, straight from the bottle. There is no need to cold mask nasty, front and back mouth burns like most other vodka at Nuvé we cut out all the nasty alcohols for an all-round smoothness that can be appreciated at any temperature. Our neutral profile also perfectly complements any cocktail of mixer of preference.
Every bottle of Nuvé Vodka has 40% alcohol by volume.
Shipping & Returns Questions
For Shipping Within Australia
Standard Shipping: From $12 for Metro: 5-9 business days
Express shipping (1-2 Business days): From $15.95 for Metro areas only
Regional: From $18.95. Allow 14-21 business days
In order to comply with liquor laws, an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. In the event you cannot accept the delivery, you may provide specific delivery instructions and authorisation for the delivery to be left at the premises provided it is safe and cannot be accessed by minors. It is to the delivery personnel’s discretion to leave an authorised delivery at the premises and may be prohibited under Australian Liquor Laws. In this event, collection instructions will be provided by the delivery personnel. Please note that unattended liquor deliveries are not available in some areas in Australia.
Our team at Nuvé Vodka will pick, package and dispatch your order within 24-48hours from Monday to Friday (except public holiday). Once dispatched, you will receive a confirmation email notifying you of your tracking details. If you have not received your confirmation email, please check your junk mail and contact us at info@nuvevodka.com.au
We will do everything we can to ensure you receive your order within the timeframe of your selected delivery option. In any event where you have not received your order within the expected timeframe, please contact the courier on your tracking details or contact us directly at info@nuvevodka.com.au
We will offer a full refund in accordance with our obligations under the Australian Consumer Law for any defective goods. We do not offer any refunds for change of mind purchases. If your product is defective on arrival, please contact us within 7 days at info@nuvevodka.com.au
Unfortunately, once your order has been placed and payment has been processed, we are unable to cancel or alter the order. Please carefully check your order before finalising it.
Under the Liquor Control Reform Act 1998 it is an offence. To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000). For a person under the age of 18 years to purchase or receive liquor. (Penalty exceeds $700)